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How come the soaps I ordered are different sizes?
Do you use any animal products in your soap?
What type of payments do you accept?
Do you accept returns?
Do you offer wholesale pricing?
Do you combine shipping?
How fast do you ship?
Do prescribe treatment for illnesses or dieases?


How come the soaps I ordered are different sizes?
The longer soap is air dried, the longer it will last. I allow 3-4 weeks minimum curing time before offering my soaps for sale. The long, slow cure of Cold Process soap lends itself to a finer grain soap, one that is milder, harder, and longer lasting. In short soap shrinks the longer it cures but it will last much longer. Please note that due to the handmade nature of my soaps, swirl designs & colors may vary slightly from batch to batch, and that no two bars of soap will be cut identically. Each bar of soap you purchase from me will weigh 5 - 6 oz. Each bar comes labeled with the ingredients listed

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Do you use any animal products in your soap?
All my soaps are 100% vegetable or vegan soaps, unless I add specifically mentioned items. All ingredients will be listed so you will know what you are getting when you place an order. My soaps are preservative free, never tested on animals and have a ph value of 7-8.

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What type of payments do you accept?
Payment Options: Currently, we accept Google, Pay-Pal, Pay-Pal Echecks and mailed Money Orders. To obtain address for Money Order, please use the checkout, as the payment mailing address will be on the printable invoice. Please include a copy of the invoice with your money order payment.

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Do you accept returns?
Returns: We can not accept returns on Soap, Body, & Oils products. Due to the personal care aspect of our products, we cannot guarantee purity once these items leave our facility. Returned items can not be resold to anyone else, regardless of reason for return. We want all of our customers to be thrilled with our products so please ask any questions before ordering to insure your satisfaction when your package is delivered. We accept returns on other items that are not personal care or botanical items. Refund less shipping will be given when returned item is recieved by us.

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Do you offer wholesale pricing?
Wholesale Orders: We are not accepting wholesale orders at this time.

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Do you combine shipping?
I dislike high shipping too! ~Don't let the shipping total scare you~ The shipping on my products is set for purchasing only one product. So here's the deal...if you would like to buy more then one item I do combine shipping. I will put all items in a box and weigh it then send an invoice thru Paypal or Google with correct shipping. Or if you have already paid I'll send a refund if $2.00 or more. If you would like insurance I can send a new invoice with it included. If you have a question about shipping please feel free to email me. Use the Ask The Seller link and I'll get back to you.

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How fast do you ship?
Shipping Lead Times: Most orders ship within 2- 3 business days. If for some reason there is a delay in shipping your order, you will be contacted.

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Do prescribe treatment for illnesses or dieases?
No, it is the consumers responsibility to use herbal & botanical items responsibly and with knowledge of their historical properties. Information presented here is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner. In the event that any individual should use the information presented on the Naturally Up North website without a licensed medical practitioner's approval, that individual will be diagnosing for him or herself. We do not diagnose nor prescribe usage or dosage and customers are urged to consult with their healthcare professional regarding such issues. No responsibility is assumed by the author, publisher or distributors of this information should the information be used in place of a licensed medical practioner's services. No guarantees of any kind are made for the performance or effectiveness of the preparations mentioned.

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Last Updated: 30 Dec 2014 19:18:49 PST home  |  about  |  terms  |  contact
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